Privacyverklaring

Here you will find Cold Care Group's privacy statement. It describes how your personal data collected by Cold Care Group is handled.

Introduction

In this privacy statement you can read all about how your personal data is collected and handled. For example, it explains where your data is stored and the purposes for which your data is stored. In addition, you will also find all your rights in relation to your data and how to exercise those rights.

The privacy statement will sometimes be amended due to changes in legislation, for example. It is therefore advisable to consult the declaration periodically.

On behalf of the management of Cold Care Group

www.coldcaregroup.nl
Cold Care Group

You are currently reading Cold Care Group's privacy statement. The Cold Care Group is a company that focuses on the on-site assembly of insulation system construction.

There are situations in which your data is collected by Cold Care Group. It is therefore good that you know what will be done with it and how you can indicate your wishes around your data. That is what this statement is about.

If you do not feel comfortable about Cold Care Group's use of your data, please feel free to contact us!

Purpose of data

Personal data is collected by Cold Care Group for a number of purposes. These are explained below.

01. Contacting

Your data will be collected if you contact Cold Care Group via the website. However, this form only asks for the data necessary to offer a proposal or service, such as you name, company name, e-mail address, telephone number and product description.

02. Analytics

The Cold Care Group website collects your data in order to improve the website. This is done with Google Analytics. This data is anonymous and is therefore not tied to your personal details. This includes information such as the duration of your website visit or the pages you visit frequently.

All data are only processed with your explicit consent or in execution of the agreements entered into, or because processing is necessary to bring you into contact with potential clients and/or contractors.

Recipients

The data received and processed by Cold Care Group are managed by:

01. Altios

Cold Care Group's e-mail is hosted by Altios. If you contact us via the forms or via email, those relevant emails are stored on Altios' servers.

02. Dunique

The website and backups of the website are hosted at Dunique. Data you leave on the Cold Care Group website is stored on Dunique's servers.

Security

No physical copies will be made of your personal data. You data are only managed in the aforementioned systems and software.

The personal data managed by Cold Care Group or by the aforementioned third parties can only be accessed via the above-mentioned software and are secured with a password and, where possible, with two-step verification.

With this two-step verification, a code is generated from the software and sent to Cold Care Group. This code should be used during the login process.

The devices that access your data are each themselves also locked with a password and/or fingerprint. The number of devices that can access your data is limited to only those required.

In addition, your visit to our website is secured by an SSL certificate. This means that your connection to the Cold Care Group website is private. You will recognise this security by the green lock in front of the url.

In addition, Cold Care Group's domain is signed with DNSSEC. This is an additional tool that makes the 'signposting' of the website more secure and trustworthy.

Your rights

01. Right of access

You have the right to request access to your data recorded and stored by Cold Care Group at any time. You can do this by sending an e-mail or contacting Cold Care Group by telephone. You will then receive an overview of your data.

02. Right to rectification

Are your details incorrect? Or has your data changed? You have the right to have this rectified by Cold Care Group. You can modify your data concerning the newsletter via the url provided at the bottom of each e-mail.

03. Right to transfer

Should you need the data stored by Cold Care Group in the event that you switch to another party or service, you have the right to transfer. In doing so, Cold Care Group must transfer all your data to the other party.

04. Right to erasure of data

Do you no longer want your data to be held by Cold Care Group? Then you have the right to have your data deleted.

05. Right to lodge a complaint

You have the right to lodge a complaint with the Personal Data Authority if you believe that Cold Care Group is not handling your data appropriately.

06. Right to stop data use (objection)

Do you not want Cold Care Group to use your data? If so, you have the right to stop the use of your personal data.

You can exercise these rights via info@coldcaregroup.nl by sending a copy of your ID card in which the passport photo, the numbers at the bottom of the passport, ID card number and BSN have been made illegible. We aim to respond within a week.

Obligations

Duty to inform; This means that Cold Care Group is obliged to inform you clearly about what Cold Care Group does with your personal data.

Cold Care Group informs and draws your attention to your privacy rights by means of this privacy statement. This can be provided as a PDF by e-mail.
In addition, the Cold Care Group verbally points out all rights to contacts during an initial interview and has the space to ask any questions about this.

Accountability; This means that Cold Care Group must be able to demonstrate to the Personal Data Authority (AP) that it complies with the AVG. Among other things, Cold Care Group must be able to show that it properly informs about the processing of personal data.

By complying with accountability, Cold Care Group makes an important contribution to protecting people's fundamental right to privacy.

For example, the Cold Care Group must be able to demonstrate that a processing meets the main principles of processing, such as: lawfulness, transparency, purpose limitation, accuracy.
The Cold Care Group must also be able to show that appropriate technical and organisational measures have been taken to protect personal data.

Cold Care Group is obliged to account for your data processing operations from 25 May 2018 when requested by the Personal Data Authority.

Cold Care Group processes personal data on the basis of a legitimate interest, namely a commercial interest. This includes offering Cold Care Group services or products by e-mail. Your details will never be sold to third parties.

The data required to be supplied are the minimum data required to offer the services or products. For example, you e-mail address is required to send the newsletter. If these mandatory details are not provided, Cold Care Group cannot offer the service in question.

Should it be necessary to share data which you have shared with the Cold Care Group with parties other than the above-mentioned parties (for the provision of a service, for example), your consent will first be requested.

Cold Care Group reserves the right to disclose the data when required by law or when Cold Care Group deems it justified to comply with a legal request/process or to protect the rights, property or safety of Cold Care Group. In doing so, we always try to respect your right to privacy as much as possible.

Do you still have questions? Please feel free to contact us using the contact details below.

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